Discover the transformative potential of AI-powered Integration Platforms as a Service (iPaaS) and how they are reshaping SaaS productivity and setting new industry benchmarks.

Learn about the seamless integration and intelligent automation made possible by the innovative technologies at Callgent.com.

Explore how AI and iPaaS are combining to revolutionize SaaS operations, paving the way for a future where enhanced iPaaS solutions dominate.

Embark on a journey through the evolving landscape of AI technology.

Introduction​

In today's fast-paced business world, the demand for streamlined operations and seamless integration of disparate systems is more pressing than ever. Callgent emerges as a groundbreaking solution, crafted to address these challenges head-on. This article explores the unique aspects of Callgent that simplify business processes and enhance operational efficiency.

The Challenge​

When we set out to design an enterprise operation platform, we had a clear vision: to seamlessly track and process business tickets from customers or systems, we have these thoughts:

The MVC architectural pattern is a common approach to software development that separates the user interface from the business logic. It is a popular choice for web applications because it allows for separation of concerns and makes it easier to maintain and update the application.

In some scenarios, Callgent offers functionality similar to automation tools. It's often confusing why yet another tool is needed.

Callgent goal is to break the silos among Users and systems. Let's take a look at the differences between Callgent and other automation tools.

Major Automation Tools on the market​

There are many automation tools available on the market, e.g.,

Prisma interactive transaction​

Prisma is great. Yet it's support for interactive transaction is currently limited (Up to v5+),

// interactive transaction
prisma.$transaction([array_of_operations,]);

prisma.$transaction(async (tx) => {
    // dependent operations
});

Container managed transactions​

As we integrate Prisma to NestJs, we want cross Services transaction propagation, container managed tx is even better. After some investigation, we come to @nestjs-cls/transactional,